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Order Tracking

Once your order has shipped, you will receive an email from us with a link to track your order.
Please allow 5-7 business days to receive a tracking number while your order is hand-crafted, packaged, and shipped from our facility.

You can also enter the order name and your email in the box below to get the status of your shipment.

Order number
Your email
I forgot my order number

If you just received a shipment notification, please allow 3 to 5 working days for the tracking information to update.

TRACKING FAQs

When will I get my order?

We proudly offer worldwide shipping via DHL, USPS, and other prestigious firms! Please note order processing time is typically 7-10 business days.
Once your order has shipped, the estimated delivery time is between 7 and 20 business days. Please check specific delivery and processing time at product checkout.

Please note: Your order may split into multiple shipments. If this occurs, you will be notified and receive a tracking number for each separate shipment.

Can I add or remove products from my order?

Sorry! To ensure your order arrives on time, we generally begin processing an order as soon as it is placed. As a result we are unable to make any changes to your order after it is placed.

Where can I find my order number?

Your order number can be found at the top of your confirmation email. Please check your inbox, including your spam folder, for your confirmation email. If you still cannot locate your confirmation email, complete the form below.

CONTACT

ECOTHAO FLOWER LLC
UNITED STATES: 1942 Broadway St. STE 314C Boulder CO 80302, United States
VIET NAM: No. 30 Dich Vu 4 Street, Mo Lao Ward, Ha Dong District, Hanoi City, Vietnamsupport@bikergod.com
24/7 Customer Service!
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Phone: +1(817)666-3338 (Texting Only)

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